Before you return the damaged component, you should speak to the technician because some issues can be resolved over the phone. You will need to keep in mind that the warranty covers only new products that are defective right out of the box. The rest of the services will be estimated on an individual basis. Traxxas warranties manufacturing defects for only 30 days from the date of purchase.
Traxxas does have a specialized repair shop that they use for all of their models. It is called RC Car Stars. They service all models of electric Traxxas RC cars and trucks. They are experts in Traxxas repairs and they even recommend aftermarket parts to make your Traxxas function better and last longer.
After that, they provide a written report of the results before they start working on your RC. They check chassis, suspense, shocks, fluids, electronics, wiring, linkage, differentials, transmission, tires, bushings, bearings, steering, alignment, body, slipper clutch, motor bearings, pinions and spur gears, axles, A-arm and other critical areas of your RC. They also make sure that they help you keep your RC in tip-top shape. This is because they know that when you take care of your RC, it works for a long time.
RC technicians help you watch out for anything that needs to be fixed or replaced. They are committed to ensuring you get the maximum performance out of your RC whether you are a basher, racer, or an RC enthusiast. It involves complete programming of your ESC based upon your intended usage. Besides, they recalibrate your ESC to your controller to assure you get maximum performance between the two. Receive Traxxas News. Discount automatically applied at checkout. Learn more. Traxxas Support is open 7 days a week!
Traxxas Warranty Service. Yes No. Home Solutions. Enter your search term here New support ticket. Check ticket status. If you're new to the hobby and don't know where to begin, there is an easy 3 step process any hobbyist can take to economically repair his or her vehicle: Survey the damage.
Use the exploded view drawings that came with the vehicle's literature package to determine the part numbers of the damaged components. Once you have listed the part s required to repair the vehicle, proceed to the next step. Purchase the parts Replacement parts are available at hobby shops and mail order sources nationwide. Usually, the quickest and easiest place to purchase parts from is your local hobby shop- perhaps the same shop you purchased the vehicle from.
Simply show them the part number of the item s you need. The average repair can be made for only a few dollars.
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